Risk Assessment, Child Protection, Insurance, Accident, Complaints and Equal Opportunities policies and procedures

As part of our commitment to transparency, quality and more generally simply 'doing the right thing', we provide explicit detail on our policies and procedures.  Please do not hesitate to get in touch via e-mail (paul@rodesafety.com) or phone (078250-24213) should you have any queries or require additional detail.


The following are our policies and procedures (Version 1.5, dated 06/11/09).  The policies and procedures are split into:

  • Summary facts and figures
  • Risk Assessment
  • Public Liability Insurance
  • Child Protection Policy
  • Accident Policy
  • Complaints Procedure
  • Equal opportunities Policy

 

Summary facts and figures

 

About Us

Established in 2008, RodeSafety 's vision is to assist people get the most from the bicycles, with the hope that eventually we'll feel just as comfortable jumping on a bike as we do jumping into a car for short journeys. 

 

Paul Rode and Christine Rode are responsible for day to day organisation, incidents and complaints and course management and strategic decisions. 


Registered Company Address

RodeSafety, 12 Greenfinch Drive, Twyford, Berkshire, RG10 9JE.

 

Training details

CTUK manual is used in conjunction with Royal Borough of Kingston training materials and guidance from CTC and the Bikeability team (Fiona Jenkins, Assistant Consultant, Steer Davies Gleave).

 

Maximum instructor/trainee ratios.    1:15 (Level 1) and 1:6 (Level 2) and 1:1 (Level 3) 

 

Training hours per course:    

  • Level 1 - 3 (can be lower if Level 2 taught in conjunction with Level 1)
  • Level 2  - Minimum actual training time of 6 hours
  • Level 3 (if applicable) - Minimum actual training time of 1 hour
Number of lessons (90 mins.) per course: 
  • Level 1 - 2 (min. 90 minutes training), can be lower if Level 2 taught in conjunction with Level 1
  • Level 2 - 4 (min. 6 hours training)
  • Level 3 (if applicable) - Determined by ability of trainee
Frequency of lessons:
  • Levels 1 and 2 - As desired by the trainee, RodeSafety advises sessions held close to each other. 
  • Level 3 (if applicable) - Preferably minimum monthly

Training and development

  • RodeSafety regularly checks new versions of CTUK publications and Bikeability materials and ensures compliance
  • RodeSafety requires instructors to have a valid First Aid certificate issued within the last three years.
Promoting cycling
  • RodeSafety aims to encourage more people to ride more safely more often by providing cycling services to individuals, groups and organisations.
  • RodeSafety works with local schools to encourage more children to ride to school.
  • Instructors are typically members of CTC and/ or British Cycling and the majority race in addition to taking part in recreational riding.

Risk Assessment

 

The following section details how we consider and mitigate risk(s) associated with Training sites, Instructors and Trainees (in conjunction with the wider policies) and course delivery and structure.  We complete a risk assessment for each lesson.  Moreover, risks are evaluated on an ongoing basis during the lessons.  Our policies are continually evaluated to ensure that learns are applied.


Training sites
  • All sites used for cycle training are risk assessed.
  • A risk assessment form is completed for each site by the instructor and retained.
  • All trainees are first carefully assessed in an off-road location (usually the school playground), and only those with adequate bike handling skills will be taken on the roads for Bikeability Level 2 or Level 3 training.
  • Instructors must chose sites appropriate to the level being taught and the training outcome desired.  Suitable sites are chosen from those available in the vicinity of the starting point.  Sites with heavy traffic or poor road surfaces are avoided.   Various drills involving starting and stopping a journey safely, and riding past, into and out of road junctions are taught, as defined in the National Standards.
  • Drills are usually introduced in quiet roads with very little traffic, but are later practiced on some busier local roads (as appropriate for the Level being taught).
  • Instructors are very experienced at running these exercises safely.  Instructor(s) need to take such precautions, as they feel necessary, to ensure that trainees are not put at risk. This can include positioning instructor(s) in strategic positions to oversee both the trainees and road situation, to limit the number of trainees riding at any one time and the manoeuvres that they practise there.  In addition, instructors wear high visibility tabards and typically wear helmets.
Instructor(s)
  • Prior to working with RodeSafety, Instructors must explicitly agree to abide by the spirit and form of the RodeSafety policies, as documented on this page.
  • They should be fit enough to do the work particularly sight, hearing and mobility.
  • All instructor(s) will have to undergo and have received a satisfactory CRB clearance (renewable every three years) before working with RodeSafety.
  • To provide an extra level of assurance, prior to working with RodeSafety, all instructors will have met face-to-face with the RodeSafety Founder (Paul Rode).
  • They will familiarize themselves with Child Protection issues and how to safeguard themselves.
  • They will receive sufficient training to enable them to run cycle training courses competently and safely.  At a minimum this will include a valid First Aid certification (for example, Activity First Aid with St. John Ambulance). 
  • They are trained via the National Standard Instructor training and subsequent accreditation (from provisional to full accreditation) on Risk Assessment (covering the basic principles behind risk assessment, explaining the requirements of the law - along with how to achieve compliance, along with demonstration case studies to show how the different elements of risk assessment can be brought together to achieve real health and safety improvements).
  • As part of the National Standard training instructors are trained to be able to at least accurately detect cycle defects affecting safety.  It is the instructors' responsibility to check the roadworthiness of the trainees' bicycles before allowing the child to ride the bicycle under their supervision.  The instructor may decide to make minor adjustments and/ or repairs to the trainee's bicycle, if time allows or if it is the only way to get all the trainees back to the start point.  If there is insufficient time or repair is beyond the capabilities of the instructor, it is up to the trainee to arrange for alterations or repairs to be carried out.
  • Instructors have the right to reject bikes that are not roadworthy.
  • To ensure instructors keep abreast of emerging road safety trends and issues, RodeSafety provides instructors with guidance and advice and incorporates these, as appropriate, into the formal Risk Assessment template.
  • If using their own cycle it will be their responsibility to maintain it in a roadworthy condition.  They undertake to have their cycles serviced regularly; given instructors skills this may well be performed by the instructors themselves.
  • First aid kit carried.
  • When conducting a cycle course and riding, instructor(s) that wear helmets wear an approved cycle helmet.
  • All helmets should be properly adjusted to fit snugly and treated with care.
  • If a helmet is damaged in an accident it should be replaced immediately.
  • In order to be seen clearly by other road users all instructor(s) will be issued with high visibility waistcoats. These should be worn when running cycle courses on the road whether on foot or cycle.
  • Apart from riding between sites or demonstrating a particular drill, instructor(s) for Level 2 should be mainly on the pavement / verge when controlling, observing and instructing trainees.  Their actual position will depend upon the individual site and the manoeuvre being taught. They should try not to block the view of any road user when waiting at a junction.
  • If an instructor(s) wishes to demonstrate a drill on foot, they must ensure they are not putting themselves at risk or causing problems to other road users. This also applies if they decide to position themselves on the road for certain manoeuvres particularly right turns.  There is no compulsion to stand on the road, and instructor(s) should determine if this is in the best interests of all concerned.
  • When not taking part in a drill, trainees should be waiting on the pavement in an orderly manner.
  • Cycle training can continue in most weather conditions.  If it is raining instructor(s) should bear in mind that all vehicles will need a greater distance in which to stop safely and that visibility might be reduced.  They will decide if it is safe to carry on. It is best to halt training during heavy rain and thunderstorms, and if it is foggy. If the roads are icy or snow covered instructor(s) should use their own judgement.
  • Instructor(s) can use their discretion in moving trainees to the actual training sites. They can walk them there, ride them there in stages completing early drills as they do so or ride there in a group.
  • If riding as a group, one instructor should lead with the other at the rear of the line. The rear instructor will move to the front at junctions to protect trainees as they turn or in case they become separated.
  • The instructor may at any time refuse to continue to train a trainee if the trainee's behaviour or their level is deemed to be unsuitable.  In such a case all trainees will be returned to the point from which the trainee(s) was (were) handed into the care of the instructor(s).
  • Instructors retain a charged mobile phone on sessions in the event the School/ Parent/ Guardian/ HSE/ RIDDOR/ Local Police/ Emergency Services need to be contacted.

    Trainees

    • Trainees under the age of 16 will have been given written parental consent to attend any cycle training course.
    • Parents / guardians should also have indicated whether or not their child has any special needs, including relevant health or behavioural problems, or learning difficulties.
    • It is the parent's responsibility to ensure the cycle is in good condition and correctly adjusted to fit their child.
    • Trainees over the age of 16 need to sign their own consent forms and accept responsibility for their own cycle, health, etc.
    • Whilst trainees have been advised to wear a helmet, it is the parent/ guardian's responsibility to choose whether or not the trainee should wear one during training sessions. If they wear a helmet it is must fit properly and it will conform to one of the following standards BS6863, AS2063.86, ANSIZ90.4, SNELL B90 or B95.
    • The trainee is responsible for any injury that may occur as a consequence of wearing, or not wearing a helmet.
    • Adults may decide for themselves whether or not to wear a helmet, but instructor(s) should explain the benefits and state that RodeSafety recommends that they wear one.
    • All children must wear the hi-visibility tabards provided for the on road riding sessions.
    • Hi-visibility tabards will also be provided for adults.  Instructor(s) should explain the benefits and state that RodeSafety recommends that they wear one, but once again the final decision is with the trainee.
    • At the start of all courses, instructor(s) will check the trainees' cycles and ensure they are safe to ride and fit the rider correctly.
    • If any adjustments need to be made, provided the trainee gives permission, instructor(s) may make them.  However if there is insufficient time or repair is beyond the capabilities of the instructor, it is up to the trainee to arrange for alterations or repairs to be carried out.
    • In certain cases the instructor may refuse to allow the trainee to carry on with the course until the cycle is safe to ride.
    • Instructor(s) should also check that cycle helmets are being worn correctly and are adjusted to fit snugly.
    • Before riding instructor(s) should also check the trainees' clothing to ensure that nothing will interfere with their cycling or become entangled with the spokes, wheels, pedals, chain or cogs.
    • Trainees, provided they have met the desired National Standard outcomes, will be offered a Bikeability certificate.
    • Instructors record each trainee's progress against each of the Bikeability outcomes.
    Training Course Structure 
    • General rules of behaviour should be discussed with trainees at the beginning of the course.
    • Disruptive behaviour cannot be tolerated as it may upset other trainees and distract them.
    • A Level 1 training course will be carried out entirely in a safe enclosed environment such as a school playground, or empty cordoned off car park.  This will allow trainees to improve their control skills without danger from other traffic. As such trainees have the opportunity to demonstrate skills and understanding to make a trip and undertake activities in a motor free environment.
    • Instructor(s) must ensure that they supervise these sessions carefully especially if there are a large number of trainees in a relatively small area.
    • Time spent waiting to ride should be kept to a minimum.
    • Trainees should only be riding under supervision and when it is their turn to do so.
    • Trainees must ride in a controlled manner with proper consideration to each other.
    • Instructions must be given clearly to all trainees, and instructor(s) must be sure that they have been understood.
    • Where relevant, instructor(s) should follow up verbal instructions with a practical demonstration and allow trainees to ask questions and be answered.
    • At the beginning of a Level 2 on road course, the instructor will observe the trainees carrying out a series of exercises on the playground / safe riding area to assess their riding skills, before allowing them to go out on to the road.  
    • For Level 2 where trainees are children there is a clear aim that the outcome is that they can make the journey to and from school.  For adults the aim is that the trainees can start to make journeys on the road.  
    • For Level 3 all trainees should be able to discover the full range of their cycling potential.
    • At the beginning of a Level 3 advanced course, the instructor will 1) observe the trainees carrying out a series of exercises on the playground / safe riding area to assess their riding skills, before allowing them to go out on to the road 2) assess the trainees' ability to perform basic on road manoeuvres in a quiet road situation before moving on to a busier location and more advanced techniques. All practical elements of Level 3 are undertaken on road.  Trainees experience the full range of road environment available in their local area.
    • In adult and one to one training sessions the same initial assessments must be made.  This will determine the trainee's current ability and enable the instructor to decide how best to progress.
    • Level 1 courses (excluding complete beginners i.e. pupils that cannot ride) can have 15 trainees to one instructor provided there is a designated adult to assist.  RodeSafety's policy is for a maximum of 6 trainees per instructor for Level 2, and one instructor per pupil for Level 3.
    • There is not a minimum age for either Level 2 or Level 3. The instructor has to be confident that the trainee will be able to cope with on-road training. Generally this is felt to be most appropriate for children aged 10 and above, but individual cases will differ. If trainees are less than 9 (10 for Level 2) years old RodeSafety may reduce the instructor to pupil ratio.  Whilst there is no minimum age for Level 3, it is unlikely to be available to children under the age of 11.
    • Level 2 training requires a minimum of 6 on-road hours of instruction, regardless of the standard of the trainee.
    • Provisionally accredited instructors count towards the Instructor count provided they are accompanied by fully accredited instructors.

    Public Liability Insurance

    • Instructor(s) running cycle training courses have undertaken suitable training (at a minimum National Standard provisional accreditation).
    • Instructor(s) running cycle training courses have public liability insurance.
    • In order to counter any accusation of negligence, Instructor(s) must keep to the guidelines laid down by the RodeSafety Policies (as documented on this page) and the CTC Cycle Activity Group insurance (as taken by RodeSafety).
    • As members of the Cycle Touring Club (CTC), RodeSafety's instructors are covered for third party claims.  In addition, RodeSafety has a Cycle Activity Provider policy as arranged by the Cycle Touring Club.  The Cycle Activity Provider policy is underwritten by Zurich.
    • The Cycle Activity Group policy detail can be found at http://www.ctc.org.uk/resources/Go_Biking_with_CTC/CAP_Policy.pdf  In summary, the Cycle Activity Provide policy provides £10 million cover for the following; Public Liability (this covers you for injury or damage caused to third parties), Expert (Professional) Indemnity (this covers you for expert advice related to cycling that you have provided) and Product Liability (claims related to cycles supplied or hired out by you, provided this is not your main business.
    • For more information on the CTC (individual and Cycle Activity Provider policy) insurance cover see the CTC site.

    Child Protection Policy and guidance

    • This policy covers children (i.e. persons under 18 years of ages) and vulnerable adults.
    • RodeSafety has a policy designed to protect the welfare of children.
    • Per the Instructor section above, anyone applying for work as a cycle instructor with RodeSafety will have to undergo and have received a satisfactory CRB clearance (renewable every three years) before working with RodeSafety.
    The following information is for the guidance of cycle instructor(s), who, although working with children, will only be in contact with them for relatively short periods over a brief time scale. It follows the best practice advice issued by British Cycling in their publication Policy and Procedures for the Protection of children and vulnerable adults. Instructor(s) should:
    • Act as an excellent role model (no smoking or drinking alcohol while working with young people).
    • Respect all individuals irrespective of age, ability, sex and sexual orientation, development stage, religion, race or colour.
    • Ensure that young people can participate without fear of harassment, intimidation, bullying and abuse.
    • Treat everyone fairly, giving similar attention to those with more and less ability.
    • Put the child's welfare before personal achievement.
    • Maintain a safe and appropriate relationship with their trainees.
    • Any relationship must be built on trust.
    • Demonstrate proper personal behaviour and conduct at all times.
    • Avoid being alone with a child.  Instructors should only be along with a child in exceptional circumstances, for example if they become separated from the wider group due to an unexpected incident on the roads.  If training is to be carried out on a one to one basis to children under the age of eighteen the parent/ guardian/ responsible adult known to the child must be present.
    • Training should not take place in a secluded area.
    • Refrain from touching the trainee unnecessarily, always explain and ask for permission if there is any need to touch.  This policy includes the complete beginner elements of Level 1 training where touching may be required (to balance the trainee on the bike as they learn to balance their bike) but should be kept to an absolute minimum and in each case permission should be requested.  The only exception to requesting permission is where the trainee is in imminent danger and the Instructor needs to quickly act to remove the child from danger.  For example, the child has fallen into the middle of the road, there is an oncoming car and the Instructor can safely remove the child.  In such instances the Instructor may not have time to request permission.  It should be noted such instances are extremely rare and Instructors should as standard refrain from touching the trainee unnecessarily, always explain and ask for permission if there is any need to touch.
    • Ensure that all training is carried out in as safe an environment as possible.
    • Do not leave a child in a situation that you cannot control or where another can abuse them.
    • Hand over care of the child to an appropriate person at the end of a training session, do not leave them alone.
    • Always encourage and do not shout. Encouragement will produce better results whilst shouting can be classed as abuse.
    • Never reduce a child to tears.
    • Never use inappropriate language or sexual references.
    • Take care that the training session is not too long or strenuous.
    • Try to ensure children are dressed appropriately for the activity.
    • Not keep them out if they are obviously suffering by being too wet, cold, hot, tired, thirsty or hungry.
    • Be watchful of any symptoms of illness or distress.
    • Under no circumstances hit or strike a child.
    • Return any child who cannot be controlled to the care of the teacher or parent.
    • Report any witnessed incident of abuse to the head teacher, person responsible for the course (for example a parent in the event of the trainee being a child).
    • Explain, if any child confides that they have been abused, that they will have to report it further.
    • Report to the head teacher or any person responsible for the course any incident of abuse confided to them by a child.
    • Report any injury suffered by a child to the school, parent or course organiser.
    • Never take photographs of children without the express consent of their parent or guardian.
    • Never use sexually explicit language.  

        Accident Policy

        In case of incident involving a trainee, another instructor or another member of the public

        • The instructor(s) will quickly assess the situation to check that the hazard which affected the victim is not in imminent danger of affecting them or anyone else in the area.
        • If working with a group of trainees, the instructor(s) will stop any trainee movement and if on the road get the trainees to dismount onto the pavement.
        • One instructor will attend to the victim and decide if first aid is required, if an ambulance is required and if it is safe for the victim to be moved.
        • If help is required the other instructor will go to the nearest phone (where no mobile phone is available) and call for an ambulance.
        • The instructor(s) must pay due attention to the state of trainees not involved in the incident to decide if they can ride back to the organisation, can walk or should be kept together to be collected by parents/carers. Instructors can phone RodeSafety to ask for help in making all these arrangements.
        • If an injury accident involving a motor vehicle / serious injury / major incident occurs, immediately you are able, phone the Local Police.
        • Ensure safe return of the other trainees to school, walking back if they are too upset to ride. If the site is some distance from school try to phone a contact and advise of a delay in returning.
        • Advise the school of the incident. The school will notify a parent or guardian if necessary.
        • If holiday/ after school course, Instructor must contact the parent/ guardian if necessary.
        • An incident form should be completed, and if applicable the incident reported in the Accident Book.
        • If the incident results in serious injury i.e. fracture (other than to digits), amputation, dislocation of shoulder, hip, knee or spine, loss of sight, or any other injury leading to unconsciousness or requiring admittance to hospital for more than 24 hours, it will be reported to the Health and Safety Executive as soon as possible and a written report submitted within 10 days.  Further guidance on when to report an Incident is included below.

        If another vehicle is involved try to get:

        • The name and address of the driver
        • Registration number of the vehicle
        • Insurance details
        • Name and address of witnesses
        • It should be reported to the police as soon as reasonably practicable, and in any case within 24 hours. If necessary the police should be called to the scene.

        Accident/ Incident Report Form

        • Summary of events (What happened including injury and/ or damage caused or near miss)
        • Lead Instructor:
        • Lead Instructor Contact Number:
        • Assistant Instructor (if applicable):
        • Time of Incident:
        • Date:
        • Place where incident occurred:
        • First Party (Instructor/Trainee/Member of Public) i.e. person injured or impact:
        • Name:
        • Parents/next of kin contacted? Y / N
        • Name of person contacted:
        • Relationship of the person contacted to injured party e.g. father:
        • Telephone number of the person contacted:
        • Time of call:
        • School/Organization contacted? Y / N
        • Name of person contacted:
        • Time of call:
        • Second Party (if applicable) e.g. person involved in the incident, for example the car driver if a trainee hits a car
        • Name:
        • Telephone Number:
        • Address:
        • Third, fourth, fifth etc. parties to be added as applicable
        If a car is involved
        • Car registration:
        • Description of vehicle:
        • Make/Model
        • Colour
        • Postcode:

        If trainee admitted to hospital:

        • Name of hospital:
        • Address:
        • Hospital tel. Number:

        Witnesses (as applicable):

        • Name Telephone Address
        • Instructors Name:
        • Date:
        • Signature:
        For RodeSafety:
        • Name:
        • Date:
        • Signature:
        When do instructors have to fill in this form?
        • When an 'incident' occurs. Even the dictionary definition is a bit vague on this one describing it as an 'unusual or unpleasant' event or an "unplanned event which causes, or has the potential to cause injury or damage".
        • The report form is headed "accident/incident report" to emphasise that reports of dangerous incidents, as well as injuries, are needed. As professional cycle trainers, we trust you to use your judgement as to what constitutes an incident.
        • As a guide, it is the policy of RodeSafety that the following are investigated: all reportable injuries; all injuries, however minor; any loss of or damage to equipment; and· any incident which did not result in injury, damage or loss, but could have done in different circumstances ('near misses').
        • RodeSafety is responsible for ensuring, so far as reasonably practicable, that the arrangements exist for ensuring that all accidents, including incidents where injury or damage might have occurred, are investigated with the aim of preventing recurrence.

        Complaints Procedure

        • RodeSafety takes each complaint very seriously.
        • We log all accidents, incidents and complaints and keep a record.  We review accidents, incidents and complaints and learn from / change practices accordingly and contact insurance group (including the instructor contacting their insurance company if necessary) if necessary.
        • In the case of a complaint, the instructor tries to resolve the issue immediately.  In the event the complaint cannot be resolved within 48 hours of it being raised, RodeSafety will issue a letter to the customer explaining the facts and circumstances, what steps are being undertaken, when they can expect to receive a response and an escalation route (Founder, RodeSafety).
        • If RodeSafety is at fault, the customer can expect to receive a full refund for the services impacted. 
        • In instances where a refund is requested from someone other than the customer, for example a member of the public requesting a refund for damage caused, RodeSafety will assess each on a case by case basis.  In general, where RodeSafety is at fault we will seek to refund.

        Equal Opportunity Policy

        General Statement
        • RodeSafety is committed to provide equal opportunities in employment. This means that all job applicants and employees will receive equal treatment regardless of gender, sexual orientation, marital status, race, colour, nationality, religion, ethnic or national origins, age or disability.
        • This policy covers all aspects of employment, from vacancy advertising, selection recruitment and training to conditions of service and reasons for termination of employment.
        • The co-operation of all staff and instructors (note RodeSafety has just one instructor) is essential for the success of this policy. However, ultimate responsibility for achieving the policy's objectives and for ensuring compliance with the relevant Acts of Parliament as well as the various Codes of Practice, lies with RodeSafety.
        • Behaviour or actions against the spirit and/or the letter of the laws on which this policy is based will be considered serious disciplinary matters, and could lead to dismissal.

        Legislation

        • It is unlawful to discriminate against individuals either directly or indirectly in respect of their religion, race, sex or disability. The Race Relations Act 1976, the Sex Discrimination Act 1975, Disability Discrimination Act 1995 and The Employment Equality (Age) Regulations 2006 are currently the relevant Acts. This policy aims to cover all relevant legislation as it is update or introduced from time to time.
        • Codes of Practice relating to sex and race discrimination have been produced by the Equal Opportunities Commission and the Commission for Racial Equality and have been used as a basis for this policy.

        Forms of Discrimination

        The following are the kinds of discrimination that are against RodeSafety's policy:

        • Direct discrimination, where a person is less favourably treated because of gender, sexual orientation, age, race or disability.
        • Indirect discrimination, where a requirement or condition which cannot be justified is applied equally to all groups but has a disproportionately adverse effect on one particular group.
        • Victimisation, where someone is treated less favourably than others because he or she has taken action against the Employer under one of the relevant Acts, or he/she has made a complaint of discrimination on the basis of Sexual Orientation.

        Vacancy advertising

        • Wherever possible, all vacancies will be advertised simultaneously internally and externally.
        • RodeSafety will take steps to ensure that applications are attracted from both sexes and all races and from disabled people.
        • All job advertisements, wherever placed, will include the following statement: "RodeSafety welcomes applications from all sections of the community irrespective of race, gender, age, sexual orientation or disability" or words to that effect.
        Selection and recruitment
        • Selection criteria (job description and employee specification) will be kept under constant review to ensure that they are justifiable on non-discriminatory grounds as being essential for the effective performance of the job.
        • Wherever possible, more than one person must be involved in the selection interview and recruitment process. Where appropriate, staff responsible for recruitment will receive training in equal opportunities, and guidance will be available to all staff.
        • Reasons for selection and rejection of applicants for vacancies must be recorded.
        Positive Action
        • Actual recruitment to all jobs will be strictly on merit.
        • Wherever necessary, use will be made of lawful exemptions to recruit suitably qualified people to cater for the special needs of particular groups.
        • Promotion: promotion within RodeSafety is based solely on merit, and without regard to age, race, sex or disability.
        Monitoring and Review
        • This policy will be monitored by RodeSafety to judge its effectiveness. In particular, RodeSafety will monitor the age, ethnic and sexual composition of its staff, and of applicants for jobs and the number of disabled people within these groups, and will review its equal opportunities policy in accordance with the results shown by the monitoring. If changes are required, RodeSafety will implement them.
        Disciplinary and Grievance Procedures
        • RodeSafety will treat seriously and take appropriate action when any of the staff or instructors has a grievance as a result of discrimination or harassment on age, sexual or racial grounds or on grounds or disability or age.
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        RodeSafety | paul@rodesafety.com | 078250-24213